Help and FAQs

#1: You get the most colors of purified light in one FDA cleared, scientifically proven machine. 

#2 You can easily treat your skin for 20 minutes while checking emails, exercising, or working! We call this habit stacking. Our devices are thoughtfully created to be rechargeable and hands free. 

#3 You can change your skincare treatments at no extra cost by using all of our light settings! Skin changes everyday so use our system that changes with you! Try our Skin Quiz to see what your skin needs.

• Our MMSphere LED light has over 300 high tech lights that emit wavelengths that you see as purified colors like green, red, amber, purple, and blue. 

• Our light energy shines on your cells and passes right into your cells’ battery called the mitochondria. This recharges your cellular battery. 

• With this extra energy called ATP, your cell functions better and faster and makes what it needs like growth factors and proteins. 

• These natural processes have been proven to better the cells in many ways such as to stimulate collagen and elastin production, oxygenate tissue and reduce inflammation. 

• Add our light to our MMSkincare ingredients and you have an entire system designed by a dermatologist to be superior to regular skincare.

Clean and natural ingredients mean that they are sourced from mindful sources and do not contain known harmful ingredients such as phthalates and parabens. Proudly, our FREE FROM list is long: 

• Parabens, formaldehyde donors, harsh preservatives

• Sodium lauryl sulfate (SLS), SLES, ALS, all sulfates

• Ethanolamines (MEA, DEA, TEA)

• Propylene glycol

• Silicones

• Dyes and colorants

• Synthetic Fragrances, Phthalate-free

Of course! We are proudly cruelty free, vegan, hypoallergenic tested and dermatologist tested.

Our MMSphere Luxe and MMSphere 2GO are made to medical device specifications and deliver the same clinically-proven wavelengths as professional grade in-office devices. 

We do NOT use parabens. Our FREE FROM list is very long. We believe our products should be safe enough for everyone to use twice daily for 100 years!

After first use, you will have 12 months to use the product

Yes our products are Vegan and Cruelty free. In fact, they are also considered to be safe for pregnancy and nursing too.

Yes! Dr. Marmur is a board certified dermatologist, dermatologic surgeon, and cosmetic surgeon with specialties in skin cancer and laser surgery. She has given over 45,000 laser treatments and has given dermatologic care to over 100,000 patient visits in the past 20 years. Dr. Marmur’s career spanned from her IVY league education in dermatology at Cornell, to her academic position as Chief of Dermatologic and Cosmetic Surgery and Vice Chair of the Department of Dermatology at Mount Sinai Hospital in NYC before starting her private practices at Marmur Medical and launching MMSkincare.

Yes, all of our products are designed and tested for sensitive skin. Aloe and Wild Indigo are two ingredients especially nice for sensitive skin.

After Dr. Marmur researched different ingredients for years, she selected a number of high performance ingredients for the Dynamic Essence that is the core of every MMSkincare Serum and Mask. The Dynamic Essence is a blend of special photodynamic actives, peptides, antioxidants, and moisturizers; what is unique is Dr. Marmur invented a new patented category of light activated skincare with ingredients that work with the MMSphere light for incredible, long lasting results.

These devices are made to last! The MMSphere and the MMSphere 2GO should last over 5 years before the battery needs to be changed. If yours needs to be replaced, we are here to help! Please reach out to hello@mmskincare.com.

So glad you asked! Checkout our easy MMSkincare Quiz. After you answer the questions, we will provide the right MMSkincare routine. We believe your skin changes almost every day with the seasons or your lifestyle. That is another unique benefit to your new MMSkincare System--it can change with you. Feel free to retake the quiz as many times as you wish to learn how to change up your skincare routine with your light. All of the colors are included in every MMSphere device. Simply turn the dial and you have a new benefit.

Always ask your personal OB/Gyn about your individual health. MMSkincare serums, masks, and the MMSphere devices are considered to be safe while pregnant or breastfeeding.

Yes, our MMSkincare serums and masks are gluten free.

Yes, it is considered safe to use LED light therapy everyday as directed. If you have light sensitivity, take photosensitizing medicines, have an eye disorder, or any other special medical circumstances we prefer you ask your personal doctor who knows you best. Our clinical studies were performed using the light for 20 minutes daily for 6-12 weeks with zero side effects from light therapy.

The majority of oral medications and topical skin medicines are not photosentizing. LED light is not the same as UV light, which is more commonly the cause of sun induced side effects. LED light is different and rarely associated with triggering photosensitivity. If you have light sensitivity, take photosensitizing medicines, have an eye disorder, or any other special medical circumstances we prefer you ask your personal doctor who knows you best.

Eye safety is always a priority and this is why we provide goggles with every MMSphere. Our MMSphere has the additional feature of a lens over the LED light panel to protect your eyes. For some people, goggles are not required to be worn during treatment, so long as you are not staring directly into the light. For those people who have eye sensitivity, ophthalmologic concerns, or are on photosensitizing medicines, we recommend you speak to your eye doctor and use the goggles.

We recommend that each session is 20 minutes. If you would like to do multiple treatments/colors in one day, we suggest you do one session in the morning, and one in the evening.  Do not exceed 2 sessions in sequence if you feel any sensation in your skin. Low level light therapy is non-thermal, so you shouldn’t feel any heat sensation. Some published studies used green light for 2 hours consistently per day to reduce migraine pain, so there is a safety example, but we do not have studies to support using the light for too many sessions continuously. 

No, you don't need to use your Sphere while in the dark!
Our brighter setting of each color is designed for brighter, well-light areas, while our mellow settings are intended for darker rooms/low light.

To ensure your sphere lives a long life, please make sure you areusing the original charging cord, and charging while your device isset to 0. Always insert your charging cord gently.

After unboxing, we recommend charging your MMSphere for 24hrs prior
to using the device. Please make sure you are using the original
charging cord, and charging while your device is set to 0. Alwaysinsert your charging cord gently.

Yes! The MMSphere LUXE and 2GO devices are TSA safe. Dr. Marmur took the travel safety test herself and was relieved when the MMSphere devices passed through the TSA scanner without a problem. The FAA and TSA allow batteries for medical devices, including the MMSphere LED devices. When checking in baggage, keep the devices in their carrying case or silk cover. When in doubt, bring your MMSphere as a carry on. The TSA prefers devices as carry on to the plane where they are easily monitored in case they accidentally turn on. Please read more information on this TSA blog.

The award winning MMSphere is different from other LED home devices in important ways. It is intentionally not a face mask device for safety and style reasons. It is not a small wand or panel for your bed for practical, time efficient purposes. The MMSphere is the only hands free device invented by a laser dermatologist and has multiple clinical studies on all skin types to show it works on acne, scars, rejuvenation, and 8 aspects of skin aging like fine lines, wrinkles, redness, pores. Each MMSphere offers all five colors with nine settings. The MMSphere large halo, touch free design offers you the convenience to multitask: put your phone in its cradle and catch up on texts while illuminating your face, neck, and chest for 20 minutes, or, place it on your desk while you work on your computer. It can be 1-2 feet distance from your skin and still give strong, clinical results. The MMSphere system is the only LED device that works with its patented photodynamic skincare products to make it stronger and more effective based on your skin's changing needs. We are passionate about the science of the MMSphere LED light and its biological benefits for the skin. 

Patients reported better appearing skin as quickly as 2 days to 2 weeks after starting using the MMSphere. In our clinical experience, the fastest improvements occur with acne and redness reduction. Wrinkles and radiance appear better within 3 to 6 weeks of using the MMSphere for 20 minutes, three days a week. Most customers follow this routine ongoing but plenty of customers, including those in our clinical studies, practice LED skin cycling: for 3 months they use the MMSphere three times a week for 20 minutes. Then they wait one month, resuming the treatment for another 3 month cycle. 

Yes! We are excited to offer the first patented photodynamic and biodynamic skincare line that pairs with the MMSphere LED light to make it stronger.

MMSkincare serums are color coordinated with the color of light that we recommend. Green light is more powerful when using the daily Revive serum, indicated by the green halo symbol on the packaging. The Blue light is paired with the acne Balance serum, with a blue halo on the packaging. The Red light is paired with the nightly Repose serum, of course with the red halo on the packaging.

Our patented hydrogel masks are special because all of the photodynamic and active ingredients are embedded in the natural gel. Make the light even stronger with a 20 minute treatment as the light transcends through the hydrogel mask, activating the ingredients, and concentrating the rich actives to saturate your skin with moisture and rejuvenation. Massage the residual mask serum into your skin after treatment for maximum silky results. 

During our FDA clearance application process, I spoke with one of their lead scientists who said they recommend a maximum of two sessions per day, not because of any known danger, but they've seen instances where customers have taken things to the extreme and there is no safety study to say if seven sessions a day is acceptable. Therefore, please enjoy your MMSphere therapy 1-2 times a day. Most of our customers use the green (for wrinkles and sun damage) in the morning, or the blue (for acne and rosacea and sun damage) with the Balance serum in the morning. At night, use the red halo light with the Repose serum for quenching the inflammation, reducing redness, and enhancing the calm state of mind for a better sleep and ensuing radiance. The skin type that should avoid using LED light devices as a category is one with photosensitivity due to a medical condition (porphyria cutanea tarda) or to medications. Most phototoxic skin reactions from medications or topical ingredients are from sunlight in the UVA range, not from the visible light spectrum like what is emitted from LED home devices. Infrared light has been shown to cause some biothermal reactions that should be considered when using a home device that advertises laser or infrared power. It is important to see that the MMSphere does not emit harmful UV or infrared rays. 

Yes, we offer free shipping for all orders over $100 on www.mmskincare.com.

We encourage you to receive your replenishment every 4-6 weeks to improve the long lasting benefits of MMSkincare. Simply click on the option at check-out, select the time frame you like such as every 4 weeks, and enjoy your monthly package! You can update your choices anytime very easily through your customer log in.

We recommend you register your MMSphere device using the serial number found on the base of the handle. Click here to register.

All unopened skincare items may be returned within 30 days for a refund to your credit card. Our MMSphere Luxe and MMSphere2Go can also be returned within 30 days and have a 1 year replacement warranty. We recommend you register your MMSphere device using the serial number found on the base of the handle. Click here to register.

Sadly, sometimes things get damaged during shipping. All unopened skincare items may be returned within 30 days for a refund or exchange for a new shipment to your credit card. If an item is defective, we will happily switch the product out for you upon return of the defective item that we can help you ship back.